Live dependency replay for SaaS incidents

Find the service that started the outage before the room fills up.

HelioTrace turns logs, traces, deploys, and customer impact into a cinematic particle map your incident lead can inspect in seconds.

Connected to Datadog, OpenTelemetry, PagerDuty, GitHub, and Snowflake. No production agents required.

Median triage down 41%Root-cause confidence scoredSOC 2 Type II controls

Designed for the incident lead

One artifact replaces the noisy handoff: what changed, who owns it, how customers were touched, and what to do next.

Particle field with evidence

The backdrop is not decorative. Every pulse represents a service event, scaled by latency, error volume, and release distance.

Works in the first minute

Start with connected observability data, then promote confirmed findings to Slack, Jira, and the postmortem timeline.

Replay synced to active incident.