AI product agent for teams shipping from customer evidence

Turn scattered product signals into a ready weekly decision brief.

Relay reads support tickets, sales notes, call transcripts, and analytics events, then drafts prioritized product decisions with citations your team can inspect.

Review governance
42%fewer recurring triage meetings
9 minaverage decision brief prep
0uncited recommendations

Built around the product decision, not the dashboard.

Select a live signal cluster to see how Relay explains the customer pain, business impact, and next product move.

Payment lockouts after card refresh
Stripe events, 23 tickets, 4 churn-risk calls
Revenue risk
CSV imports feel broken
Onboarding funnel, 31 tickets, 6 Gong calls
Activation
AI summaries lose trust after edits
Feature feedback, 12 calls, Slack threads
Trust

Payment lockouts after card refresh

$48k ARR at risk this quarter

Customer quotes are linked to source records.
Impact model separates revenue risk from loudness.
Recommendation includes owner, effort, and release note draft.

Ship a payment retry grace window and notify admins before workspace lockout.

6

connected evidence sources

4.8h

saved per PM each week

97%

recommendations with citations

SOC 2

controls designed for startup procurement

Senior-product controls before the agent speaks.

Relay is opinionated, but every workspace can decide what the agent may read, write, and publish.

Access policy

Choose which sources Relay can cite in decision briefs. Disabled sources remain searchable by admins but are hidden from agent recommendations.

SourceUse in briefsWrite access
ZendeskNone
GongNone
LinearDraft only

Start with one product squad.

Simple pricing for a team validating product-led AI without a services-heavy rollout.

Squad

$899/mo

For one product team with up to 6 evidence sources.

  • Weekly decision briefs
  • Source citations and audit log
  • Linear and Slack drafts
Source prompt
Brief copied to Linear draft