Purpose
Help VP Operations and Product Operations identify the workflow handoff creating SLA, staffing, and revenue risk, then export an evidence-backed action summary.
Operations product analytics
Find the handoff that is slowing revenue operations before the queue breaks.
RelayOps Atlas converts product events, ticket states, approvals, and workforce capacity into a live operations map for product and ops leaders who need one clear next move.
91.4%SLA kept across active workflows
18mMedian delay introduced at Review
$42kRevenue at risk in next 8 hours
Customer signalOperations teamRevenue impact
Prioritize fixes by operational leverage.
Root-cause ranking and account-level evidence stay next to the workflow map so leaders can move from symptom to action without building a custom report.
Root causes this morning
1
Contract edits removed eligibility tags
82%2
Weekend queue rules still active
47%3
Specialist coverage below forecast
31%Accounts affected
| Account | Workflow | Delay | Risk | Status |
|---|---|---|---|---|
| Northstar Rail | Amendment review | 42m | $18.2k | Needs owner |
| Helio Grid | Renewal save | 27m | $9.8k | Assigned |
| Aster Health | Manual override | 51m | $14.0k | Escalated |
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Structured design brief
A copy-ready first pass for a senior product designer refining the enterprise operations analytics experience.
Layout
First viewport pairs a decisive promise with an interactive operations atlas. Diagnostics follow with ranked root causes and affected-account evidence.
Visual system
Restrained cream, white, graphite, and blue-gray surfaces with teal as the single strong accent. Density is enterprise-grade without decorative clutter.
Interaction states
- Selected workflow node updates the inspector.
- Hover raises nodes and table rows.
- Export is disabled until a bottleneck is selected.
- Scenario run shows loading, then success.
- Account table includes an empty state.
Responsive behavior
Desktop shows side-by-side promise and atlas. Tablet stacks the atlas under the promise. Mobile converts map nodes to a vertical workflow while keeping scenario and export actions visible.
Constraints
Static HTML with internal CSS and JavaScript, accessible buttons, no external brand assets, no placeholder copy, and all primary analytics visible without authentication.