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NPS-Style Relationship Survey for Existing Products

A premium model-agnostic prompt for adding an NPS-style relationship survey that does not pretend to measure granular task usability.

Premium prompt

Create add a relationship-level nps-style survey after meaningful product exposure, with qualitative follow-up and cooldowns. for an existing product surface. Full prompt includes timing, states, accessibility, mobile behavior, implementation notes, QA checklist, and source-informed rationale.

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CreatesCreates an NPS-style relationship survey with timing, cooldowns, follow-up reasons, segmentation, and clear caveats about what the score can and cannot measure.
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Launch options: Pro - $14 per month or Lifetime - $79 one time. Checkout opens securely on Stripe and returns to your account for access verification.

Prompt brief

Target keyword
NPS survey prompt
Search intent
Informational and implementation intent: the searcher wants to design an NPS-style flow with proper timing, follow-up, and interpretation.
Audience
Customer success, product operations, and research teams adding relationship feedback to an existing product
Use case
Add a relationship-level NPS-style survey after meaningful product exposure, with qualitative follow-up and cooldowns.
Recommendation
Pro - requires careful caveats, segmentation, and measurement discipline to avoid misusing NPS.

Expected result

  • A relationship-level survey flow that captures likelihood-to-recommend and the reason behind the score while avoiding misuse as a task-level usability metric.

Implementation notes

  • Capture score, segment, optional reason, account tenure, plan, role, recent milestone, channel, and cooldown status.
  • Do not mix NPS data with task-level SEQ data in the UI; label dashboards and exports clearly.
  • Use existing survey, modal, banner, or email components and brand voice.
  • Define analytics events for shown, selected score, submitted, skipped, error, and follow-up consent.

Accessibility and responsive requirements

  • The score scale must be operable by keyboard and announced as a grouped rating control with visible selected state.
  • Labels must explain both scale endpoints; do not require color or position alone to infer meaning.
  • Optional follow-up text areas need persistent labels, character limits, and text-based errors.
  • Respect reduced motion and avoid celebratory animation that could imply the expected answer.

Quality checklist

  • The prompt positions NPS as relationship feedback, not task-level usability measurement.
  • Eligibility and cooldown rules prevent over-surveying.
  • Follow-up questions vary by score band and remain optional.
  • Analytics and exports preserve score context and channel.
  • The design includes mobile scale behavior and accessible grouped controls.

Source-informed rationale

  • NN/G NPS guidance says NPS is best for loyalty or brand perception, not granular UI satisfaction.
  • NN/G survey design-cycle guidance places NPS in ongoing listening and warns it should not be the only usability metric.
  • NN/G user-feedback guidance supports asking in the relevant channel without interrupting the user task.

Review notes

  • Good pro prompt because it explicitly prevents a common NPS misuse; would benefit from future benchmark dashboard examples.
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